AI/Automation
Signal Ops AI — Multi-Agent Support Ticket Investigation
Next.js 15TypeScriptLangGraph.jsOpenAI GPT-4oPostgreSQLpgvectorPrismaInngestClerkTailwind CSSshadcn/ui
A multi-agent AI system for automated support ticket investigation. When a ticket arrives, a LangGraph-orchestrated pipeline of 8 specialized agents runs in the background to classify the issue, analyze logs, retrieve runbooks, correlate incidents and deployments, generate root-cause hypotheses, draft customer replies, and write internal escalation notes — all in under 30 seconds.