Trevor Mearns
Open to Cloud/SAAS Support & Solutions roles

Bilingual technical problem-solver bridging cloud, code, and customers.

I help teams ship reliable software and maintain platform integrity while making sure customers know they are heard and cared for.

Scroll down to know mine works and philosophy.

View my workDownload resume →
LocationJapan (UTC+9)
LanguagesEnglish, Japanese
FocusCloud Support, Full-Stack
Trevor Mearns

About

I was born in Seattle Washington in the United States and have lived in Japan since 2007. I started my journey abroad in education where I worked with an amazing cross-section of humanity. After a few years working for someone else, I started my own business and managed it for 6.5 years.

As all ex-pats know, time invested in one country does not always equal returns back home. So, I decided to sell my school and transition into software development and support engineering; a field that is unbound geographically. I find the balance of the hard and soft skills necessary to bridge the gap between the human and the compute infrastructure to be where I do my best work.

Other interests include being outdoors, mastering difficult things, learning more about how it all works and spending time with good people.

Experience

Full resume →

International Technical Support Associate

Alarm.com · Aug 2023 – Present
  • ·Lead technical meetings for Japanese stakeholders with real-time troubleshooting in English and Japanese
  • ·Onboarded Japan's largest security company to the cloud platform, ensuring secure integrations and compliance
  • ·Facilitate communication between C-level executives and partners on security objectives

Technical Specialist

Bitrise · Jul 2022 – Jun 2023
  • ·Provided pre/post-sales support for enterprise clients on DevOps pipelines, API connectivity, and cloud integration
  • ·Collaborated with global team to resolve technical issues, focusing on APAC/Japan region
  • ·Developed comprehensive documentation to streamline support processes and promote secure practices

Full Stack Engineer & Programming Instructor

Software Development Mastermind · Oct 2019 – Jun 2022
  • ·Created Q&A documentation to optimize issue resolution time and improve client satisfaction
  • ·Conducted security-focused code reviews to enhance code quality and performance
  • ·Mentored students on secure project development, leading weekly sessions on JavaScript, React, and C#

Founder & Head Manager

M City English 英語教室 · Sep 2014 – Oct 2019
  • ·Managed all aspects of operations including administration, customer service, and sales
  • ·Led customer engagement through teaching, demonstrations, and responsive communication

Portfolio

Voice-App — Voice-Driven LLM Interaction Layer screenshot
Featured

Voice Apps

Updated Oct 21, 2025

Voice-App — Voice-Driven LLM Interaction Layer

Real-time voice interface for conversational AI using ElevenLabs TTS and continuous speech recognition.

  • Real-time voice interface for conversational AI using ElevenLabs TTS and continuous speech recognition.
  • Demonstrates event-driven audio streaming, multilingual prompts, and AI-assisted UX design and TTS/STT/TTV.
TypeScriptJavaScriptCSS@elevenlabs/elevenlabs-js@elevenlabs/react@google-cloud/storage
CodeLive Demo
AI Coding Tutor — Interactive AI-Powered Coding Challenge System screenshot
Featured

AI/Automation

Updated Nov 30, 2025

AI Coding Tutor — Interactive AI-Powered Coding Challenge System

Adaptive coding tutor that uses Claude API to provide guided debugging, explanations, and contextual assistance.

  • Adaptive coding tutor that uses Claude API to provide guided debugging, explanations, and contextual assistance.
  • Features modular challenge workflows, scoring, and a chat interface driven by code-aware reasoning.
TypeScriptHTMLJavaScriptShellPythonCSS
CodeLive Demo
TokuWebDev LMS — Full-Stack LMS with AI Roadmaps screenshot
Featured

AI LMS

Updated Dec 10, 2025

TokuWebDev LMS — Full-Stack LMS with AI Roadmaps

Full-stack LMS that uses Claude and HuggingFace models to generate personalized learning roadmaps and tasks.

  • Full-stack LMS that uses Claude and HuggingFace models to generate personalized learning roadmaps and tasks.
  • Includes course management, progress tracking, and AI-assisted review in a modular scalable architecture.
TypeScriptJavaScriptShellCSS@clerk/nextjsPrisma
CodeLive Demo
AI Flashcard App — Adaptive AI Study & Memory Reinforcement screenshot
Featured

AI/Education

Updated Feb 13, 2026

AI Flashcard App — Adaptive AI Study & Memory Reinforcement

AI-powered flashcard system that generates study content dynamically and reinforces retention with spaced repetition.

  • AI-powered flashcard system that generates study content dynamically and reinforces retention with spaced repetition.
  • Supports multilingual learning and showcases AI-driven personalization and modern full-stack design.
Next.jsTypeScriptTailwind CSSAI/ML
CodeLive Demo

Writing

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Contact

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Based in Japan (UTC+9) · English / 日本語

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